The Utility Billing division is responsible for the City's water, wastewater and storm water utility bills. Utility Clerks are available from 8 a.m. to 5 p.m., Monday through Friday to answer questions regarding your bill, accept payments, or assist in requests of utility connections or disconnections.
Initiating or Terminating Service
Utility service can be initiated or terminated in the Utility Office or by calling 620-223-8133. When water service is connected, a responsible person needs to be present at the location receiving service to ensure that no water damage occurs as a result of faucets that have been inadvertently left on or unknown leaks are present.
When disconnecting utility service, customers need to supply a forwarding address. The final bill, or deposit refund, will be sent to such address.